How to turn off captions on xfinity stream

Xfinity products come with accessibility features for people with disabilities, like closed captioning, voice guidance, and other more, built right in. ... Say "shows with description" to explore and "description" to turn it on or off. ... Just say "captions" or press B to turn captions on or off. Bluetooth compatible. Connect your ...

This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - ever...To change your preferred audio language in the portal settings: On any Xfinity Stream portal page, click the Settings icon at the right end of the menu bar at the top of the page. On the Settings page, click Language. On the Language page, click your preferred SAP language. That's it!Using an Xfinity Flex box, you can watch Netflix, Amazon Prime Video, Hulu, thousands of free movies, shows and more — without switching apps or inputs. Flex offers one-stop search and control with the Voice Remote. Not to mention, the first Flex device is included at no additional cost for Xfinity Internet customers who don't have Xfinity ...Using our accessible chat service. Emailing [email protected]. Calling 1-855-270-0379 and saying "accessibility" or describing the issue (e.g., "large-button remote," "Audio Description"). For self-service assistance and FAQs, text "Accessibility" to 266278. You can also get help and support online at xfinity.com ...Launch the Paramount Plus app on your device. Start playing the desired video. Look for a speech bubble or "CC" icon, which should be in the top right corner on most devices, and click on it. Click on "Subtitles" and select your desired option. Confirm your selection, and the closed captions will start appearing on the screen.Open Settings from the Xfinity home screen. Get down to Accessibility Settings. You will see that the Closed Captioning option is highlighted. Press the OK button to turn it off. Note: Streaming applications like Netflix, HBO Max, Peacock or Amazon Prime have their own settings to turn off the closed captions.

Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere! Xfinity. ... Go to Settings to change your PIN or turn it off. Got it. Dismiss. Please enter your Purchase PIN. Enter PIN: Confirm. Dismiss. Dismiss. Your Purchase PIN is locked.Toggle it on or leave it off by default. 2️⃣On Android. Step 1. Start the Amazon Prime Video app on your Android device and watch the TV show you liked. Step 2. Tap the screen while watching the video. Step 3. Click the speech bubble in the upper right and choose " Off " or the language to turn off or on the subtitles.Learn how to get started using all of the great features of the Xfinity TV Remote app. ...rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.Turn captions on or off and select your preferred language. On Apple TVs: Open Netflix. Pick a show to watch. Push play. Swipe down on the remote (Apple TV 4 and 4K) or hold down the remote’s center button (Apple TV …Closed caption not syncing. or I should say getting out of snyc. When watching a show, tpyically HBO On-demand, the CC progessively gets out of sync. CC starts off good but 0ne hour into watching a movie the CCs are 3-4 seconds ahead of the audio dialouge. Anyone else have or encountered this issue?To turn the captions off using an XR15 remote control, do the following: Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off .

I am watching Xfinity stream through my fire tv and can’t get the audio description to stop. I have gone into settings/accessibility/audio description it is already off. I have removed the Xfinity app and reinstalled. I have cleared cache. Even unplugged fire tv. Any ideas on how to make it stop ?Using an Xfinity Flex box, you can watch Netflix, Amazon Prime Video, Hulu, thousands of free movies, shows and more — without switching apps or inputs. Flex offers one-stop search and control with the Voice Remote. Not to mention, the first Flex device is included at no additional cost for Xfinity Internet customers who don't have Xfinity ...Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available. Microsoft Xbox. Open Settings in the Xbox system. Go to Ease of Access, then select Captioning.maxTV app. Tap the screen to display the progress bar at the bottom (if it isn't there already). Tap the up arrow to the right of the progress bar. Tap CC . If CC is white, it's off. If CC is orange, it's on. Repeat these steps to turn off Closed Captions.

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Hi there, Fattybign, thanks so much for reaching out and sorry to hear about the Close Captioning issues you're running into while using our Stream app on your Firestick 4K Device! This definitley sounds frustrating and I'd like to help! To confirm, once you toggle the Closed Caption setting to "off" and then try changing between your DVR and ...Plugged in the TV, turned it on, and did a fresh install of the Xfinity Stream app. I launched the app and logged in, still displaying closed captions even though the settings show them as off.-And yes, I did turn them on to see what would happen, and they displayed, then turned them off again, and it still displays closed captions.5. you are now in the menu you need. It will indicate that 'closed caption' is off. It is not for Xfinity Stream. Turn it on and the off. 6. back out of all the menus and closed caption will be off. This will only last until you turn the LG TV off and back on. Then you have to go through above steps again.Click the CC icon or select the Setting ( gear icon) button. Select the Captions option. Choose a CC track from the list. Click on the Options to adjust how closed captions appear on your screen. As with the phone, just repeat the above to turn off closed captions if you no longer need them on the web.•. 22 Messages. Wednesday, February 2nd, 2022 8:05 PM. Closed. Xfinity stream closed caption on firestick. My Xfinity stream app on Firestick defaults to on every time I turn …

Aug 27, 2023 · Click the CC icon or select the Setting ( gear icon) button. Select the Captions option. Choose a CC track from the list. Click on the Options to adjust how closed captions appear on your screen. As with the phone, just repeat the above to turn off closed captions if you no longer need them on the web. My Mom is having the same problem in Bedford, IN. My sister was on the phone with Comcast for over an hour. The CC came back on. They checked the second TV. It was working. They got off the phone and the CC went away immediately. The next call to Comcast had a 90 minute wait. This is not a satisfactory solution.Jul 5, 2020 · Please read this. (I’m writing to inform you that the issue with Closed Captioning turning on automatically is addressed in the newest Stream app iOS release 6.1.1.This update is being pushed to a small number of users first in a graduated release schedule however you can manually update your app via the app store to if you wish to resolve this sooner.) Find out how to set closed captioning and audio description options on the Xfinity Stream portal. Xfinity For full functionality of this site it is necessary to enable JavaScript.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the “chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.If you watch a TV show or movie that was produced in another region, you may not be able to turn off subtitles. Some titles may show subtitles in your ...The Xfinity Stream app is available for LG Smart TVs running webOS 3.0 or higher. To check the compatibility of your LG Smart TV, follow these steps: Turn on your LG Smart TV and navigate to the home screen. Using your TV remote, select the "Settings" or "Setup" option.1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. Navigate to Accessibility: Within the main menu or settings, look for an option related to "Accessibility," "Closed Captions," "Subtitles," or "CC." This option is usually found …Consult your TV's user manual or the manufacturer's website to confirm if your television supports closed captions. 2. Access the TV Menu: To turn closed captions on or off, you'll need to access the TV's on-screen menu. Use your TV remote control to press the "Menu" button. On some TVs, this button may be labeled as "Settings" or "Options." 3. Closed captioning. Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes t The closed-captioning on the X1 box fails to consistently stay working even though it is physically showing as "ON" in the settings menu. The ONLY way I know of that will temporarily fix this problem is to go back into the settings menu and turn the closed-captioning back OFF and then turn the closed-captioning back ON.

Choose the “Off” or “Disable” option to turn off the subtitles. Enjoy your sports content without subtitles. Option 2: Disabling subtitles on the ESPN Plus mobile app: Launch the ESPN Plus mobile app on your smartphone or tablet. Login to your account. Navigate to the sporting event or show you wish to watch.

Open Settings from the Xfinity home screen. Get down to Accessibility Settings. You will see that the Closed Captioning option is highlighted. Press the OK button to turn it off. Note: Streaming applications like Netflix, HBO Max, Peacock or Amazon Prime have their own settings to turn off the closed captions. Turn Closed Captioning On and Off on Your HD TV Adapter; Which TV Boxes Support Closed Captioning? Accessibility Features in the Netflix App on Xfinity X1; Xfinity Flex Accessibility Options; Set Accessibility Options with the Xfinity Stream Portal; Accessibility Options in Xfinity Stream App for Apple Devices; Accessibility Options in the ... Anyone who turns on captions for certain On Demand programs is having the same issue. They begin in sync, and as the program proceeds, the captions get further and further ahead of the audio.... several seconds ahead. Go see for yourself. Watch "The Little Things" On Demand - turn on the captions, watch the beginning, then skip ahead …Dec 20, 2023 · Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on. Open Settings from the Xfinity home screen. Get down to Accessibility Settings. You will see that the Closed Captioning option is highlighted. Press the OK button to turn it off. Note: Streaming applications like Netflix, HBO Max, Peacock or Amazon Prime have their own settings to turn off the closed captions.Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them.Choose the "Off" or "Disable" option to turn off the subtitles. Enjoy your sports content without subtitles. Option 2: Disabling subtitles on the ESPN Plus mobile app: Launch the ESPN Plus mobile app on your smartphone or tablet. Login to your account. Navigate to the sporting event or show you wish to watch.There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...

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My Mom is having the same problem in Bedford, IN. My sister was on the phone with Comcast for over an hour. The CC came back on. They checked the second TV. It was working. They got off the phone and the CC went away immediately. The next call to Comcast had a 90 minute wait. This is not a satisfactory solution.Turn on Closed Captions by clicking the CC button on the video player. The CC button is only present when captions are available on a live stream or video:. Change your caption display setting by clicking the Gear Icon on the video player and selecting Closed Captioning from the Player Options menu:. You will see a selection of preset display options and tabs where you can adjust each setting ...Using the Xfinity Stream Beta app on my Firestick 4K. Anytime I watch something on the DVR or anytime I change the channel on live TV, it turns on closed captioning. There is no option is settings that I can find. ... Turning Live Caption on off comments. r/SynclerApp. r/SynclerApp. Syncler - One app to sync them all. A place to discuss ...This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - ever...Dec 2, 2023 ... You can turn the closed captioning off of whatever channel you're watching by "arrowing" over to the CC which is "checked" and uncheck it bu...Anyone who turns on captions for certain On Demand programs is having the same issue. They begin in sync, and as the program proceeds, the captions get further and further ahead of the audio.... several seconds ahead. Go see for yourself. Watch "The Little Things" On Demand - turn on the captions, watch the beginning, then skip ahead to the end.By activating, you agree that you want to enable cloud technology to access your Xfinity Stream subscription on additional supported devices like computers and tablets, as well asHow to turn off subtitles on xfinity tv?A little intro about me, Good day, I am Delphi. Allow me to provide support in answering your questions. - How to tur...Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ...Thank you for sharing that information and the link @andyross! That is a great resource on how to enable Closed Captioning on your X1 TV box. @jak76, we have a small, medium, and large settings to adjust the text size of the Closed Captioning on screen (which can be adjusted by hitting the Xfinity button on your remote and going to the …Dec 25, 2023 ... The closed captions keep turning off when I watch DVR recordings and in the Max app. I have ccs turned on both for my cable box and for Max. ….

Dec 25, 2023 ... The closed captions keep turning off when I watch DVR recordings and in the Max app. I have ccs turned on both for my cable box and for Max.Hi - I have an LG WebOS tv and am using the xfinity app. Just today, I opened the app and closed captions are enabled and I don't seem to be able to turn them off. I checked the accessibility settings in WebOS and captions are disabled there. It seems to be something within the xfinity app.5. Enter Xfinity Stream using the on-screen keyboard and select Done. 6. Select the Xfinity Stream app and then choose Download. 7. Once installation is complete, select Open to start using the Xfinity Stream app. 8. When asked, register your device and sign in with your Xfinity ID and password.Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.In this video I show you how to turn on and off Closed Captioning on the Amazon Fire TV Stick 4K with the Alexa voice remote. I also show you how you can cha...Feb 10, 2023 ... We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.Apr 12, 2022 ... You need to play a video with subtitles enabled, and switch off the feature using the Closed Caption and Subtitles menu. Here's how to turn off ...But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it.Aug 23, 2021 ... Xfinity Stream App Review - Free Alternative to Expensive Cable Rental Boxes! ... Fire TV / Firestick: How to Turn Subtitles (Captions) On or Off. How to turn off captions on xfinity stream, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]